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Search results for “hotel reputation”
TrustYou buys Checkmate
07/13/2016
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8:53:03 PM
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TrustYou, the guest feedback platform, has bought Checkmate, the real-time messaging service, for an undisclosed sum.
10 essential steps to managing your hotel’s online reputation
10/26/2015
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11:11:39 AM
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In recent years, online reputation management for hotels has emerged as a critical function, a means of measuring guest satisfaction, guiding improvements and attracting more bookings.
Brand Karma & TrustYou partner to bring the best hotel reputation management
10/09/2015
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6:05:24 PM
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Brand Karma and TrustYou announced a strategic partnership, bringing together TrustYou’s powerful reputation management tools and Brand Karma’s digital innovation in virtual reality (VR).
Key takeaways from the concluded 2017 China Hotel Marketing Conference
06/13/2017
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10:41:12 AM
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The 2017 China Hotel Marketing Conference co-hosted by TravelDaily China and ChinaTravelNews focused on “Reshaping The Experience” has successfully concluded in Shanghai. Here’re some key takeaways from the event:
A report about The Chinese Luxury Traveler 2017
06/07/2017
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8:44:07 PM
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Some 60% of outbound luxury travelers willing to spend more than 3,000 yuan for a room night and travel business or first class. Customized travel services have begun to spread.
Data on its own isn’t enough, make it part of an organization’s culture
02/09/2017
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3:29:24 PM
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Data alone cannot provoke change - rather accessibility, acting on it, customer support, training, incentivizing employees and ending up with the development of a customer-centric culture is key, says RJ Friedlander, CEO of ReviewPro.
Key to being customer-centric: Count on cloud + data + API
03/07/2017
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8:57:27 AM
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A guest or a consumer doesn’t differentiate between “experiences” coming from a retail brand or a hotel property. So hotel companies need to focus on customer-centricity in the complex world of accommodation shopping.
Rezdy partners with VELTRA to expand distribution channels in Asia
03/30/2017
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1:48:57 PM
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B2B online distribution and reservation platform Rezdy LLC has partnered with Asia’s leading online travel agent VELTRA to increase its distribution channels in APAC.
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